Service Charges

Pioneer is dedicated to bringing you the best products we can, and the best support possible. The Customer Service Team is committed to provide excellent customer service and support.

(Only applicable to Malaysia)

Home Entertainment Products Charges
Mini / Midi / Micro Combo System, Home Theatre System, CD Player / Mixer / Equalizer / Tuner / Turn-table RM50
Cassette Deck / CD Recorder RM50
LD / DVD Player RM60
A/V Surround Amplifier / Power Amplifier / Pre-Amplifier / Active Sub-Woofer (A / S-W / S-RS / SA / VSX / VSA / VSX-S / VSX-C / VSX-D / Infinity Subwoofer) RM80
A/V Surround Amplifier/Power Amplifier/Pre Amplifier (SC-LX / VSX-LX / VSX-AX / SC) RM120
DVD Recorder RM60
Stand Alone Speakers RM40
Headphone RM40
Plasma TV RM150
Projection TV RM90-150
Speakers/Accessories RM40
Car Entertainment Products Charges
CD Player / CD Changer / Monitor / DVD Player / Tuner / Sound Processor / DVD Changer RM50
Active Speakers / Amplifier RM50
Speakers / Accessories RM40
Industrial Products Charges
LD/DVD Player, CDJ, DJM, CMX, LD/CD/DVD Auto-changer, Jukebox Multi-changer, Cube TV, Multiple CD/DVD, ROM Changer RM150 – RM200
Plasma Display RM150
Speakers / Accessories RM40
Others Charges
Transport Fees RM25-35
Service/Admin Fee for cancellation and no fault found RM20 – RM60
Toll Fees Base On Actual Receipt
Set Not Authorized For Distribution / Retail In Malaysia 3x service charge
3x Parts Charges


Price quoted is in Ringgit Malaysia and subject to change without prior notice.