Service Charges
Pioneer is dedicated to bringing you the best products we can, and the best support possible. The Customer Service Team is committed to provide excellent customer service and support.
(Only applicable to Malaysia)
| Home Entertainment Products | Charges |
|---|---|
| Mini / Midi / Micro Combo System, Home Theatre System, CD Player / Mixer / Equalizer / Tuner / Turn-table | RM50 |
| Cassette Deck / CD Recorder | RM50 |
| LD / DVD Player | RM60 |
| A/V Surround Amplifier / Power Amplifier / Pre-Amplifier / Active Sub-Woofer (A / S-W / S-RS / SA / VSX / VSA / VSX-S / VSX-C / VSX-D / Infinity Subwoofer) | RM80 |
| A/V Surround Amplifier/Power Amplifier/Pre Amplifier (SC-LX / VSX-LX / VSX-AX / SC) | RM120 |
| DVD Recorder | RM60 |
| Stand Alone Speakers | RM40 |
| Headphone | RM40 |
| Plasma TV | RM150 |
| Projection TV | RM90-150 |
| Speakers/Accessories | RM40 |
| Car Entertainment Products | Charges |
|---|---|
| CD Player / CD Changer / Monitor / DVD Player / Tuner / Sound Processor / DVD Changer | RM50 |
| Active Speakers / Amplifier | RM50 |
| Speakers / Accessories | RM40 |
| Industrial Products | Charges |
|---|---|
| LD/DVD Player, CDJ, DJM, CMX, LD/CD/DVD Auto-changer, Jukebox Multi-changer, Cube TV, Multiple CD/DVD, ROM Changer | RM150 – RM200 |
| Plasma Display | RM150 |
| Speakers / Accessories | RM40 |
| Others | Charges |
|---|---|
| Transport Fees | RM25-35 |
| Service/Admin Fee for cancellation and no fault found | RM20 – RM60 |
| Toll Fees | Base On Actual Receipt |
| Set Not Authorized For Distribution / Retail In Malaysia | 3x service charge 3x Parts Charges |
Notes:
Price quoted is in Ringgit Malaysia and subject to change without prior notice.